Contact Us

To place orders or for product inquiries, email sales@ellabellabee.com. For Kids Creations products, email kidscreations@ellabellabee.com.

Return and Exchange Policy for Ella Bella Bee products:

Refunds will be given (at our discretion) only if upon delivery your product is found to be defective by reason of poor craftsmanship, materials or construction.

Returns must be sent back with tags in the original packaging with delivery confirmation. You will be responsible for this return shipping cost. A refund or exchange will be issued once we receive the returned item. Any refunds given will be less the original shipping charges.

Sorry, but used or special custom ordered products will not be accepted for a refund or exchange. Returned and exchanged items must be in unused and unwashed condition. Please first try nursing covers on while holding your baby in nursing position to ensure that you like the way it works for you before using it to breastfeed. You may exchange your purchase for a different style of equal value if you contact us within 7 days of receipt date (production time still applies). Refunds or exchanges will not be granted for normal wear and tear. Please see the care instructions to get the most life out of your Ella Bella Bee item.

Send returns/exchanges (excluding Kids Creations products) and written correspondence to:
Ella Bella Bee
PO Box 670206
Marietta, GA 30066

Customer Service: emily@ellabellabee.com.

Retailers: For information on wholesale pricing and policies, please email us at sales@ellabellabee.com.

NO refunds or exchanges will be granted if you do not contact us and arrange a return before sending back your order.

Notice: We (Ella Bella Bee) assume no responsibility if any harm should come to any person due to misuse of our products. Ella Bella Bee or any other parties involved in creating, producing, manufacturing or services provided on this site shall not be liable for any direct or indirect, consequential, incidental, punitive, special or otherwise damages arising out of access or use of this site and its products.

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